Terms of Use
1. Agreement to terms
These Terms of Use (“Terms”) govern your access to and use of the myso mobile application and related services (the “Service”), operated by [LEGAL ENTITY NAME] (“myso”, “we”, “us”, or “our”).
By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility
You must be at least [16 / 18] years old and able to form a binding contract to use the Service. By using myso you represent that you meet these requirements and that the information you provide is accurate.
3. The Service
myso is a private app for exactly two connected users (a “couple”). It provides:
- Mail — letters, drawings, hearts, and voice notes exchanged with your partner;
- Daily photos — one shared photo per day with optional captions;
- Calendar — shared events and reminders;
- Games — daily trivia (free) and additional games (Wordsy, Higher or Lower) for premium users.
We may add, change, or remove features at any time.
4. Your account
- You are responsible for the confidentiality of your login credentials and for all activity under your account.
- One account per email address. You may be connected to only one partner at a time and must disconnect before pairing with someone new.
- Notify us promptly at [SUPPORT CONTACT EMAIL] if you suspect unauthorized use of your account.
- You may sign in using email/password, Apple Sign In, or Google Sign In, subject to those providers’ terms.
5. Partner pairing
Pairing connects two accounts using a temporary 6-character invite code. Once connected, both partners can view and contribute to shared Couple Content. You are responsible for sharing your invite code only with the person you intend to connect with.
6. User content and conduct
6.1 Your content
You retain ownership of the content you create in myso (“Your Content”). By creating content, you grant us a limited, non-exclusive, royalty-free license to host, store, process, transmit, and display Your Content solely to operate and provide the Service to you and your connected partner. This license ends when the content is deleted, except for residual backup copies and as needed to comply with law.
6.2 Acceptable use
You agree not to use the Service to create, send, store, or share content that:
- is illegal, or promotes or facilitates illegal activity;
- is sexually explicit involving minors, or otherwise exploits or endangers minors in any way;
- harasses, threatens, defames, or violates the rights or privacy of any person;
- infringes intellectual property or other rights;
- contains malware or attempts to disrupt, compromise, or gain unauthorized access to the Service or other users’ data.
You also agree not to reverse engineer, scrape, overload, or abuse the Service, or attempt to circumvent its security or content-screening systems.
6.3 Content screening
Submitted daily photos are automatically screened for explicit or unsafe content before being stored. We may reject content that fails this check. While we use automated screening, we are not obligated to monitor or pre-screen all content, and you are responsible for what you create and share.
6.4 Content between partners
Couple Content is shared between you and your partner. You acknowledge that your partner can view, save, edit, or delete shared content as the App allows, and that either partner can trigger a disconnect that permanently deletes all shared content (Section 9).
7. Premium subscriptions
7.1 Plans and billing
myso offers optional premium subscriptions at the prices shown in the App at the time of purchase. Purchases are processed and billed by the Apple App Store or Google Play, not by us, and are subject to those platforms’ terms.
7.2 One purchase covers both partners
When one partner purchases premium, premium features are unlocked for both members of the couple for the duration of the subscription.
7.3 Renewal and cancellation
Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You can manage or cancel through your Apple App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period.
7.4 Refunds
Refunds are handled by Apple or Google according to their policies. We generally cannot issue refunds directly for purchases made through the app stores.
7.5 Changes to premium
We may change premium features or pricing. If premium lapses or is downgraded, your existing data (such as photos) is retained, but access to premium-only features will be limited until premium is renewed.
8. Availability, changes, and accuracy
- We aim to keep the Service available but do not guarantee it will be uninterrupted, error-free, or secure.
- The Service depends on third-party providers; outages or changes in those services may affect myso.
- Offline support is limited to a read-only cache; actions taken offline are queued and synced when you reconnect, and we do not guarantee delivery of queued actions.
9. Disconnecting and data deletion
Either partner can disconnect at any time from Settings. Disconnecting permanently deletes all shared Couple Content — mail, daily photos, calendar events, all game history and scores, and the associated stored files. This cannot be undone. Individual accounts are retained so each person can pair with a new partner. By using the Service you accept that disconnect is irreversible and may be initiated by either partner.
10. Termination
We may suspend or terminate your access if you violate these Terms, misuse the Service, or where required by law. You may stop using the Service and delete your account at any time. Sections that by their nature should survive termination will survive.
11. Intellectual property
The Service, including its software, design, branding, and the “myso” name and wordmark, is owned by us or our licensors and is protected by intellectual property laws. Except for Your Content, you may not copy, modify, distribute, sell, or create derivative works from any part of the Service without our written permission.
12. Third-party services
The Service integrates third-party services (Apple, Google, Supabase, Cloudflare, Expo, RevenueCat, Google Cloud Vision). Your use of features that rely on these services may be subject to their respective terms. We are not responsible for third-party services.
13. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT CONTENT WILL NOT BE LOST. YOU USE THE SERVICE AT YOUR OWN RISK.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYSO AND ITS OPERATORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, CONTENT, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) [USD $50].
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
15. Indemnification
You agree to indemnify and hold harmless myso and its operators from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of a third party.
16. Governing law and disputes
These Terms are governed by the laws of [GOVERNING JURISDICTION], without regard to conflict-of-laws rules. You agree that any dispute will be resolved in the courts located in [VENUE / JURISDICTION], unless applicable law requires otherwise.
17. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you in the App or by email. Continued use after changes take effect means you accept the updated Terms.
18. Contact us
[LEGAL ENTITY NAME]
[BUSINESS ADDRESS]
Email: [SUPPORT CONTACT EMAIL]